Elements of communication: verbal and nonverbal
For communication with the user is as smooth as possible we must consider a number of components of communication. When we talk about components of the communication process, we refer to three types:
Verbal components: refer to the content of the conversation, which is the tool that people generally use to relate to others. Expressions we use rules that we consider, etc. (as we have seen).
Paralinguistic components: aspects such as tone of voice, fluency and rate of speech, which modulate the content of what we say.
Nonverbal components: variables such as facial expression, gaze, gestures, interpersonal communication distance ... are in themselves, yet change and / or qualify the content of a message.
Verbal communication would be ineffective and even meaningless if not accompanied by a series of non-verbal "cues" such as gaze, facial expression, interpersonal distance, tone of voice, etc ...
These signals can not be hidden and are very hard to fake for people.
Given a communication in which a mixed message between verbal and nonverbal messages occur, users will keep the meaning of nonverbal.
Then we will see some of the most common issuers regarding nonverbal communication, and the meaning of some of them.
- The look
- Facial Expression
- Posture
- Hands
- Distance / Proximity
1 comentarios:
I really liked this posting, as we explain the different forms of communication. verbal communication is very important. But there are also other forms of communication such as nonverbal communication, through gestures, facial expressions, body, looks, postures or hand use, among others in the same way we express ideas and create communication between people.
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